One of the key tenets of keeping a FOIA cost reasonably priced is to sharply limit the scope of your search. Very broad searches require an extensive look at records, and if you're not careful you'll require an individual to look at every message by hand because your search criteria are very difficult to express in code.
As an example, this search at the Goodrich Area Schools near Flint, Michigan, as reported by the Flint Journal, "Proposed $77,718 bill for Freedom of Information request has Goodrich parents fuming":
Sherry Smith filed a Freedom of Information Act request in late May, looking for emails sent between April 2014 to the present regarding her son, or his initials, "but not limited to emails between Goodrich Area Schools employees, Genesee Intermediate School District employees, Michigan Department of Education employees, etc."
The price tag: $77,718.75. District Superintendent Michelle Imbrunone said it is based on the need to contract an employee to search through records due to cutbacks in recent years among staff.
Some tips to reduce the burden for this particular search:
- Limit the scope in time. More than a year is a lot of messages to search through; you might get better results looking at mail for a single month when you know there was activity.
- Limit the scope for people's messages to search for. You might reasonably expect the student's teacher to have responsive messages, but it's not reasonable to search for messages from another teacher in another grade who doesn't have any relevant contact with the student.
- Ask for records under FERPA. A student's educational records must be provided to the parent upon request, and while there can be fees for copying there are no fees for searches.
A request to "search every electronic mail record in your system for my son's initials" is simply not reasonable, and the very high price tag reflects that. Narrow the scope of your search to make it more likely that you will be able to afford the results.