Collaboratory for Research on Electronic Work (CREW) - Seminar Announcement
Steve Sawyer
Associate Professor, Information Sciences & Technology
COMPUTERIZATION AND THE SOCIAL NATURE OF ECONOMIC ACTIVITY: EVIDENCE AND THEORIZING FROM THE U.S. RESIDENTIAL REAL ESTATE INDUSTRY
Tuesday, May 22nd, 2007
Noon (promptly) - 1:30 p.m.
SI North 3rd Floor Conference Room & West Hall Shirley Culliton Connector Room
Abstract --
In this talk I focus on both understanding and theorizing on the uses, and roles, of information and communication technologies in supporting information-intensive work. To do this I draw on nine years of studying computerization in the United States residential real estate industry: a living laboratory for insights into possible future forms of information-intensive economic activity. Evidence indicates that while the take-up and uses of computing are helping reshape the transacting of real estate (e.g., buyers have begun searching for possible homes via internet-accessible databases), these changes do not diminish the social activities through which real estate is transacted. These social activities include helping to make sense of all the information now available, guiding buyers/sellers through the purchase/sales process, and resolving unexpected contingencies. Data show information and communication technologies are used in ways that reinforce and support the social conduct of economic activities. We theorize that computerization should be seen as both supporting access to, and gaining value from, the social ties of agents. For example, agents are valued for their ability to use their network of social ties to form the temporary web of participants involved in buying and selling a house. Seen this way, agent’s uses of information and communication technologies are more complex than simply providing alternative data conduits to replace human effort.
This work done with: Kevin Crowston, School of Information Studies, Syracuse University and
Rolf Wigand, Departments of Information Science and Management, University of Arkansas at Little Rock
Bio --
Steve Sawyer is a founding member of the Pennsylvania State University’s College of Information Sciences and Technology. Steve does social and organizational informatics research with a particular focus on people working together using information and communication technologies.
http://www.ist.psu.edu/faculty_pages/sawyer/
Affiliate appointments with:
Department of Labor Studies & Employer Relations,
Department of Management & Organization,
Science Technology & Society Program.
The Collaboratory for Research on Electronic Work (CREW) is composed of students and faculty who are interested in the novel ways of working made possible by new information technologies. Once a month, CREW hosts a public seminar. All are welcome. For more information about CREW and its seminar series, please visit our web page at http://www.crew.umich.edu.
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