Of course you never read the comments, but you might read the commentary on the comments. Here's The Verge's decision to turn off comments on its stories for the summer:
And sometimes it gets too intense. What we've found lately is that the tone of our comments (and some of our commenters) is getting a little too aggressive and negative — a change that feels like it started with GamerGate and has steadily gotten worse ever since. It's hard for us to do our best work in that environment, and it's even harder for our staff to hang out with our audience and build the relationships that led to us having a great community in the first place.
More in We're turning comments off for a bit: Get ready for a chill summer in The Verge, July 6 2015.
Previously: Never read the comments, 2015; Marquette Mining Journal removes reader comments from newspaper web site, 2008. Also: WHY WE'RE SHUTTING OFF OUR COMMENTS, Popular Science, 2013; CBSNews.com Turns Off Comments on Obama Stories, 2007; Washington Post Blog Shuts Off Comments, 2006.