Answers to questions sent to Greg McDonald, CTN manager, regarding closed captioning at on City of Ann Arbor's Community Television Network.
Why are you providing closed captioning?
The Commission on Disability Issues made a request to add captions to their meetings to increase meeting accessibility.
Who is providing the closed captioning for CTN?
How much is the size of the contract, and for how long does it run?
We do not have a contract with the company, we’re in a trial period and they’ll be invoicing us each time we use their service.
Where are the individuals who are doing the closed captioning based? Are they on-site, or off-site?
Off-site, based in Grand Ledge, Michigan.
When was the decision made to add closed captioning to the Disability Commission?
The Disability Commission request for closed caption services was approved as part of the FY2015 budget discussion at the Feb. 25, 2014 Cable Commission meeting.
Are there considerations of adding closed captioning for City Council meetings?
Funding would have to be identified in order for closed captioning services to be provided for City Council or other Board and Commission meetings cablecast by CTN.
What has changed about the technology to make closed captioning feasible now when it wasn't before?
The technology/equipment has improved and is a little less expensive today than when last researched in 2008. The closed caption service costs are about the same. The May 27, 2014 Cable Commission meeting includes (about 6:30 minute mark) discussion about the service and equipment video
Are the transcripts from the closed captioning available as well?
We have no transcripts from the closed captions.
One last question: what does one hour of closed-captioned video cost, under your current arrangement with Screenline? Is there a list price, and did we get a discount? I listened to the Cable Commission discussion you linked to (thanks for that) but was no wiser as to the hourly rate from that discussion.
The cost is $100/hr and each meeting will require a minimum of 1hr of set-up/prep time but that could vary/increase depending upon the agenda. As far as I know, we have not been given a discount, however ScreenLine has been very helpful as we were getting the technical part of the system set-up and did not charge us for any of their time during that.