The Checklist Manifesto; review in the New York Times.
THE CHECKLIST MANIFESTO
How to Get Things Right
Excerpt from Freakonomics review
Even more interesting are the stories about Walmart’s response to Hurricane Katrina, and the real reason why David Lee Roth used to demand that there be a bowl of M&M’s with all the brown ones removed in his dressing room backstage.
Times Online review
The surgeon-author was on the track of what might be described as a classic magic bullet — a low-tech way in a high-tech, expensive world in which lives might be saved and costs reduced. Gawande, using his own word, was searching for “eptitude” — the business of making sure that those with knowledge applied it effectively.
First chapter is free; and it includes the word "eptitude".
The following checklist is designed to aid the checklist creation process and ensure that your checklist helps instead of hurts. It was created by Dr. Atul Gawande, the Brigham and Women's Hospital Center for Surgery and Public Health Dissemination Team, and Dan Boorman of Boeing."
The nicest wiki implementation of checklists I've seen is at Sunshine Review, using the MediaWiki dpl extension.