Frankly, I'm disappointed that more people don't spend the time on getting better at both writing written questions and in responding to them. A well-written set of questions, thought through in advance, can give a candidate or any other interview subject time to prepare and reflect on the tone they wish to project. This can be very instructive when compared to the same person's behavior in an unreflective, spontaneous, unscripted moment. In addition, email leaves a trail and a public record and you know how useful it is to have a public record to refer to from time to time rather than private, unreliable personal notes.
I know that the stereotype is the ink-stained reporter clutching the steno pad grabbing a good phrase here and there. But there needs to be more attention to how people present themselves in email, especially given how much municipal business is transacted through the email. I am certain that a reporter is capable of being just as tough and as hard-nosed via written form to members of government and candidates for elected office - just as good elected officials are skilled in the art of writing pointed requests for information from agencies and departments in order to get at the details they want.