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28 December 2005

Technology advisory boards for libraries

One of the ways that libraries can engage their patrons in the process of building out the technical infrastructure inside library buildings and in online services is to create volunteer technology advisory boards which convene on occasion to give tech staff a chance to meet with and talk to techie patrons in the community.

This process can be as simple as networking from your staff and board and Friends of the Library to find the people they know who have tech expertise, and can be extended out in larger cities and bigger organizations to reach out to executives in tech companies in the area.

An example from my own experience was getting invited to be on such a board at the Ann Arbor District Library, which involved a formal commitment of one evening meeting when their new catalog was first previewed before going live to give feedback to the web designers and to the systems architects. It was a chance to get people in a room around some shared goal, and fortunately the catalog itself has allowed enough room for the conversation to continue.

Some other instances I'm aware of only from a review of the net -

Library Journal writes in late 2004 about the Free Library of Philadelphia assembling a technology advisory board of CIOs of local companies to ensure that the rehab of their central library meets the information needs of the day. Read about their Central Library Project online. They have a comment box on the site, but no way I could see to read other patron comments.

I'm sure there are more, large and small, some formal and some informal. I'd like to hear about them...

Comments

Again, another great idea! I have a couple informal tech advisors, but not a formal advisory group. I think that will be one of my goals for the new year!

I was on the AADL tehnology advisory committee for a while, but became a little disenchanted when it was clear that all they wanted was comments on their new website. While that was laudable, I was hoping that they'd want some input on what they should add to their collection in various technical fields.

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What they're saying about Superpatron

  • So you've got Ed exploring the possibility space, and John working to enlarge that space, and together they've created a virtuous cycle of innovation. Now this is obviously an extreme example. You are not going to find a superpatron of Ed's caliber and a superlibrarian of John's caliber in every town. But I think the dynamic at work there can apply more broadly. And if it does, it will matter that these patrons and librarians are situated in a local context. (Jon Udell, Remixing the Library, GRL2020)
  • Der Supernutzer beschreibt 10 Möglichkeiten, der Bibliothek zu helfen....Den wichtigsten Punkt hat er vergessen, ihn aber selbst erfüllt. Sozusagen als Präambel könnte man also anführen:

    “Übe konstruktive Kritik an der Bibliothek. Ohne Resonanz können die Leute da drin nicht wissen, was Du willst.” Infobib.de

  • How come only some books in the Google Book Search have “find in a library” links next to them? Diglet asks, and gets an answer, sort of a lame one if you ask me. update: Kevin mentioned in the comments that it would be great to see this for all books in Google Books. I went to bed thinking “Oh yeah, I should look into that….” and while I was sleeping, Superpatron, aka Ed Vielmetti solved the crime, er problem, and created a Greasemonkey script (a plug-in that you can run with Firefox) that does this for Ann Arbor and can be modified for any library. (Jessamyn West)
  • Curse you Superpatron! t's way past my bedtime, but the Ann Arbor Superpatron has been planting ideas in my head again… (Dave Pattern)
  • Superpatron is a blog run by a patron. The author posts entries about events and articles relevant to the library community, but does it with a patron point of view. (North Texas Regional Library System)
  • The blogosphere's resident "awesomest patron ever," Edward Vielmetti, appears in an article in School Library Journal about how he wrote a script tweaking (ahem, improving) Google Book Search. Vielmetti's blog, Superpatron, is one I read daily and highly recommend to anyone in libraries looking to get a very smart user's perspective. (Librarian In Black)
  • When I wrote him back, I called him the “AADL Super Patron,” which is very coincidental, since he has been planning to create a blog with almost the same name. Today, Superpatron is live and I’m sure it will quickly be filled with Ed’s terrific ideas about making libraries more responsive to patrons’ needs. So hurry up and subscribe already, ok? (Meredith Farkas)
  • The Superpatron (faster than a speeding reference librarian…) posts a presentation on the use of del.icio.us for research. Steven Cohen, Library Stuff
  • I've talked about Edward Vielmetti here before, but I never had the right name for him. Now I do. He's Superpatron! (Jenny Levine)
  • Last fall, in Ann Arbor, Michigan, I gave a talk entitled Superpatrons and Superlibrarians. Joining me for this week’s podcast are the two guys who inspired that talk. The superpatron is Ed Vielmetti, an old Internet hand who likes to mash up the services proviced by the Ann Arbor District Library. That’s possible because superlibrarian John Blyberg, who works at the AADL, has reconfigured his library’s online catalog system, adding RSS feeds and a full-blown API he calls PatREST. (Jon Udell)
  • Little did I know that when I pointed to Ed Vielmetti’s blog, I was not only coining a phrase, but providing the name for Ed’s brilliant new blog. Ed is that (unfortunately still) rare creature that not only groks the net in fullness, but also has use for his public library. (Eli Neiburger)
  • Die Ann Arbor District Library hat einen Nutzer, der sie liebt. Und nicht nur das, er schreibt darüber. Oliver Obst

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